Contact information

Semble

A person reads and replies, usually within one business day. Ask us anything — whether the mask suits your routine, how to start slowly if your skin reacts easily, where your order is, or how to return something.

Returns: please email us before sending anything back and we'll confirm the correct return address for your order.

Response times: Monday to Friday. Messages sent over the weekend are answered the next business day.

Semble is a UK-registered business selling internationally. Delivery estimates are on our Shipping Policy page; returns are covered in our Refund & Returns Policy.

If you're having a skin reaction that worries you, stop using the product and speak to a doctor or pharmacist rather than waiting on a reply from us.